1. Objective and responsible body
Provider of the online offer and the data protection law responsible body is Urs Inglin, Q-Arena GmbH, Rossbergstrasse 33, 6422 Steinen (hereinafter referred to as “provider”, “we” or “us”). For the contact possibilities we refer to our imprint.
The term “user” includes all customers and visitors of our online offer. The terms used, such as “Users” are to be understood gender-neutral.
2. Basic information on data processing
We process personal data of the users only in compliance with the relevant data protection regulations in accordance with the requirements of data minimization and data avoidance. This means that the data of the users are processed only if a legal permission exists, in particular if the data for the performance of our contractual achievements as well as on-line services are required, or prescribed by law or in the presence of a consent.
We take organizational, contractual and technical security measures in accordance with the state of the art to ensure that the provisions of the data protection laws are complied with and in order to protect the data processed by us against accidental or intentional manipulation, loss, destruction or access by unauthorized persons protect.
3. Processing of personal data
- The provision, execution, maintenance, optimization and security of our services, services and user services;
- Ensuring effective customer service and technical support.
We only transfer users’ data to third parties when necessary for billing purposes (for example, to a payment service provider) or for other purposes if necessary to meet our contractual obligations to users (for example, address information to suppliers).
When contacting us (by email), the information of the user for the purpose of processing the request as well as in the event that follow-up questions arise stored. Personal data will be deleted if they have fulfilled their purpose and deletion does not conflict with any retention requirements.
4. Collection of access data
We collect data about every access to the server on which this service is located (so-called server log files). The access data includes the name of the retrieved web page, file, date and time of retrieval, amount of data transferred, notification of successful retrieval, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider ,
We use the log data without assignment to the person of the user or other profiling according to the legal provisions only for statistical evaluations for the purpose of operation, security and the optimization of our online offer. However, we reserve the right to retrospectively check the log data if, on the basis of concrete evidence, the legitimate suspicion of unlawful use exists.
5. Cookies & reach measurement
The consideration of this online offer is also possible to the exclusion of cookies. If users do not want cookies stored on their machine, they will be asked to disable the option in their browser’s system settings. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.
There is a possibility of many corporate online ad cookies from the US website http://www.aboutads.info/choices or the EU page http://www.youronlinechoices.com/uk/your-ad -choices / to manage.
6. Integration of services and content of third parties
It may happen that contents or services of third-party providers, such as maps or fonts from other websites, are included in our online offer. The inclusion of content from third-party providers always requires that the third-party providers perceive the IP address of the users, since they could not send the content to the users’ browser without the IP address. The IP address is therefore required for the presentation of this content. Furthermore, providers of third-party content can set their own cookies and process users’ data for their own purposes. In the process, user profiles of the processed data can be created. We will use this content as much as possible in a data-saving and data-avoiding manner and will select reliable third-party providers with regard to data security.
The following presentation provides an overview of third-party providers as well as their contents, along with links to their privacy statements, which further notes on the processing of data and, currently. already mentioned here, contradictory possibilities (so-called opt-out) contain:
7. User rights and deletion of data
Users have the right, upon request, to obtain information free of charge about the personal data that we have stored about them.
In addition, users have the right to correct inaccurate data, revoke consent, block and delete their personal data, and to file a complaint with the appropriate regulatory authority in the event of unlawful processing.
The data stored with us are deleted as soon as they are no longer necessary for their purpose and the deletion does not conflict with any statutory storage requirements.
If you would like to request an overview of your personal data, revoke your consent or delete all personal data, please send an e-mail to: [email protected]
As of: March 2019