1. Objective and responsible body

This Privacy Policy clarifies the nature, scope and purpose of the processing (including collection, processing, use and consent) of personal information within our online offering and the related websites, features and content (collectively referred to as “online offer” or “online offer”) “Website”). The privacy policy applies regardless of the domains, systems, platforms, and devices (such as desktop or mobile) on which the online offering is being run.

Provider of the online offer and the data protection law responsible body is Urs Inglin, Q-Arena GmbH, Rossbergstrasse 33, 6422 Steinen (hereinafter referred to as “provider”, “we” or “us”). For the contact possibilities we refer to our imprint.

The term “user” includes all customers and visitors of our online offer. The terms used, such as “Users” are to be understood gender-neutral.

2. Basic information on data processing

We process personal data of the users only in compliance with the relevant data protection regulations in accordance with the requirements of data minimization and data avoidance. This means that the data of the users are processed only if a legal permission exists, in particular if the data for the performance of our contractual achievements as well as on-line services are required, or prescribed by law or in the presence of a consent.

We take organizational, contractual and technical security measures in accordance with the state of the art to ensure that the provisions of the data protection laws are complied with and in order to protect the data processed by us against accidental or intentional manipulation, loss, destruction or access by unauthorized persons protect.

Insofar as content, tools or other means from other providers (hereinafter collectively referred to as “third party providers”) are used in the context of this privacy policy and their registered office is located abroad, it can be assumed that data will be transferred to the states of residence of the third party providers , The transfer of data to third countries takes place either on the basis of a legal permission, the consent of the users or special contractual clauses, which ensure a legally required security of the data.

3. Processing of personal data

In addition to the use expressly stated in this privacy policy, the personal data are processed for the following purposes on the basis of legal permissions or user consent:
– The provision, execution, maintenance, optimization and security of our services, services and user services;
– Ensuring effective customer service and technical support.

We only transfer users’ data to third parties when necessary for billing purposes (for example, to a payment service provider) or for other purposes if necessary to meet our contractual obligations to users (for example, address information to suppliers).

When contacting us (by email), the information of the user for the purpose of processing the request as well as in the event that follow-up questions arise stored. Personal data will be deleted if they have fulfilled their purpose and deletion does not conflict with any retention requirements.

4. Collection of access data

We collect data about every access to the server on which this service is located (so-called server log files). The access data includes the name of the retrieved web page, file, date and time of retrieval, amount of data transferred, notification of successful retrieval, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider ,

We use the log data without assignment to the person of the user or other profiling according to the legal provisions only for statistical evaluations for the purpose of operation, security and the optimization of our online offer. However, we reserve the right to retrospectively check the log data if, on the basis of concrete evidence, the legitimate suspicion of unlawful use exists.

5. Cookies & reach measurement

Cookies are information from our website and / or third parties which are transferred from our web server to the users’ web browsers and saved there for later retrieval. About the use of cookies, the users and have the ability to change their settings every time.

The consideration of this online offer is also possible to the exclusion of cookies. If users do not want cookies stored on their machine, they will be asked to disable the option in their browser’s system settings. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.

There is a possibility of many corporate online ad cookies from the US website http://www.aboutads.info/choices or the EU page http://www.youronlinechoices.com/uk/your-ad -choices / to manage.

6. Integration of services and content of third parties

It may happen that contents or services of third-party providers, such as maps or fonts from other websites, are included in our online offer. The inclusion of content from third-party providers always requires that the third-party providers perceive the IP address of the users, since they could not send the content to the users’ browser without the IP address. The IP address is therefore required for the presentation of this content. Furthermore, providers of third-party content can set their own cookies and process users’ data for their own purposes. In the process, user profiles of the processed data can be created. We will use this content as much as possible in a data-saving and data-avoiding manner and will select reliable third-party providers with regard to data security.

The following presentation provides an overview of third-party providers as well as their contents, along with links to their privacy statements, which further notes on the processing of data and, currently. already mentioned here, contradictory possibilities (so-called opt-out) contain:

– External fonts from Google, Inc., https://www.google.com/fonts (“Google Fonts”). The integration of Google fonts is done by a server call on Google (usually in the US). Privacy Policy: https://www.google.com/policies/privacy/, opt-out: https://www.google.com/settings/ads/.

– Maps of the Google Maps service provided by third-party provider Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Privacy Policy: https://www.google.com/policies/privacy/, opt-out: https://www.google.com/settings/ads/.

– Third-party YouTube Inc.’s YouTube Platforms, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Privacy Policy: https://www.google.com/policies/privacy/, opt-out: https://www.google.com/settings/ads/.

7. User rights and deletion of data

Users have the right, upon request, to obtain information free of charge about the personal data that we have stored about them.
In addition, users have the right to correct inaccurate data, revoke consent, block and delete their personal data, and to file a complaint with the appropriate regulatory authority in the event of unlawful processing.

The data stored with us are deleted as soon as they are no longer necessary for their purpose and the deletion does not conflict with any statutory storage requirements.

If you would like to request an overview of your personal data, revoke your consent or delete all personal data, please send an e-mail to: [email protected]

8. Changes to the privacy policy

We reserve the right to change the privacy policy in order to adapt it to changing legal situations, or to changes in the service and data processing. However, this only applies to declarations of data processing. If users’ consent is required or elements of the privacy policy contain provisions of the contractual relationship with the users, the changes are only made with the consent of the users.
Users are requested to inform themselves regularly about the content of the privacy policy.

As of: March 2019